12–18 October 2026 · Week 42
Weekly operations overview
PPM on track.
Invoicing is behind.
Completion and utilisation improved. £21,600 of finished work hasn’t been invoiced yet.
- Engineer utilisation
- 78%
- +2 pts vs last week
- PPM completion
- 92%
- +3 pts vs last week
- SLA breaches
- 3
- −2 vs last week
- Unbilled completed jobs
- £21,600
- +£4,100 vs last week
PPM completion by region
- London & South East118 / 124 · 95%
- Midlands86 / 92 · 93%
- North71 / 83 · 86%
SLA breaches this week
| Job | Priority | Target | Attended |
|---|---|---|---|
| J-20418 | P1 | 4h | 5h 20m |
| J-20431 | P2 | 24h | 27h |
| J-20456 | P2 | 24h | 31h |
The week in words
More visits done, fewer billed.
Engineers completed 92% of planned maintenance visits, up 3 points. Utilisation rose to 78%. Three reactive jobs missed their attendance target, all in the North region.
Invoice completed work
31 jobs closed in the job system have no matching invoice in Xero, worth £21,600. Twelve are older than 14 days.
Next week’s priorities
- 01
Raise invoices for the 12 oldest unbilled jobs.
Owner: Finance
- 02
Review North region reactive cover.
Owner: Operations