October 2026
Monthly board pack
Ahead of plan. One item overdue.
Revenue beat plan on higher volume. One complaint is close to its deadline.
- Revenue
- £1.42m
- +6.0% vs plan
- Volume
- £218m
- +4.3% vs September
- Open breaks
- 3
- reconciliation, £12.4k
- Complaints
- 14
- 1 near deadline
Revenue against plan, by product
- FX payments£868k vs £810k · 107%
- Cards£352k vs £330k · 107%
- Accounts£200k vs £200k · 100%
Revenue by product
| Product | Volume | Revenue | Margin |
|---|---|---|---|
| FX payments | £142m | £868k | 41.2% |
| Cards | £51m | £352k | 33.5% |
| Accounts | £25m | £200k | 22.8% |
Accounts margin is 3.1 points below plan, driven by higher bank fees.
The month in words
Volume up, one margin down.
Revenue was £1.42m, 6% ahead of plan, on £218m of volume. Accounts revenue was on plan, but its margin fell 3.1 points.
Complaint near its deadline
One of 14 open complaints is close to its response deadline. It is flagged to the complaints lead.
Before the board meets
- 01
Respond to the complaint near its deadline.
Owner: Complaints
- 02
Clear the three open reconciliation breaks, £12,400.
Owner: Finance operations